Website Terms of Use

Heatle makes every effort to ensure that this website and all information held on it is accurate. However, we cannot accept any liability for errors or omissions.

Heatle tries to ensure that our website is always available for use, but we do not guarantee the availability of the website and may from time to time suspend it for reasons of maintenance or otherwise. Heatle cannot be held responsible for any loss or disruption incurred due to the website being unavailable.

Heatle tries to ensure that everything held on the website is virus-free. However, you should always virus-check everything your computer is exposed to, including anything that you download from the Internet or receive via email. Heatle cannot be held responsible for any loss, disruption or damage to your computer system whilst using the site or anything received from it.

Any external links (to other websites outside Heatle) are provided for background information only and we are not responsible for their content.

Delivery terms

Overseas purchasers

We are happy to supply to overseas customers. Deliveries outside the Spain mainland are subject to supplementary costs dependent on weight and destination. Our online system will make a reasonable estimate for any order and destination. Purchases can use the Omit option at the payment stage to place the order and we will confirm acceptance, cost and expected delivery time by email as soon as possible. However, please note that we cannot offer any returns or damage claims. These issues must be covered by the purchaser.

Late delivery

Please do not arrange to have fitters or builders waiting for our delivery, as we will not accept liability for consequential losses. We will always do our very best to get deliveries to you without inconvenience, and our performance record is very good. However, due to the nature of the service we offer and the delivery companies, we cannot 100% guarantee the delivery time or day. However, we will guarantee our despatch deadline. If we fail to despatch (as opposed to deliver) an Scheduled/Express order on the required day we will refund the difference from what was achieved. Therefore, if you use our services, you must accept these circumstances.

Cancellation

Once we have received and accepted your order it cannot normally be cancelled as we may start to manufacture your parts immediately. Unfortunately, parts made which are no longer required cannot be economically reused and can only be destroyed. However at our discretion, depending on how far advanced your order is, we may accept cancellation and refund part or all of the order value.

Website Terms of Use

Delivery terms

Overseas purchasers

Late delivery

Cancellation

Prices